Cancellation Policy

If you need to cancel your session, please notify us at least 24 hours in advance. If we do not receive 24 hours' notice, we reserve the right to request 100% payment upfront for your next appointment.

Extended Bookings

For treatments longer than 2 hours or for two or more guests, a 50% advance payment will be required at the time of booking.

Prior to Your Visit

We kindly ask that you arrive at SÉREN Le Moment five minutes before your scheduled treatment time. Please note that if you arrive late, we may need to shorten your treatment time, although the full treatment price will still be charged.